RACQ — BD Intelligence

Pain Points

Managing identity and access across a complex mix of legacy insurance systems, banking platforms and modern cloud applications with no unified governance layer
Increasing regulatory pressure from APRA and privacy legislation requiring robust access audit trails across all business arms
Member-facing digital transformation creating new identity challenges across insurance, banking and digital channels simultaneously
High IT overhead from manual access provisioning across siloed business units operating under separate platforms

Fit for Move FWD

9

/ 10 fit score

Multi-arm IAM complexity across banking, insurance and digital channels is a core Move FWD delivery capability

APRA compliance pressure creates an urgent board-level mandate for IAM uplift

CIO Ben Johnston is a UQ alumnus , direct peer credential from the UQ Okta program

Outreach Angle

Suggested Opening

Identity governance at RACQ , getting ahead of the APRA access risk

Hi Ben, RACQ's move into banking alongside insurance and digital services creates a genuinely complex identity landscape , one most vendors underestimate. APRA's CPS 234 and the increasing scrutiny on access governance means this is becoming a board-level issue, not just an IT one. We recently completed an Okta IAM program at UQ covering 462,000 users across multiple system environments. As a fellow UQ alumnus, I thought the parallel might resonate. Worth 20 minutes to compare notes? Kim Holliday Founder, Move FWD

Next Actions

01

Direct LinkedIn message to Ben Johnston referencing UQ alumni connection , 21 days since connection request with no response

02

Ask TEKsystems contact if they have an existing relationship with RACQ , warm intro preferred

03

Check RACQ annual report for any technology investment priorities or digital transformation mentions