Target Company

Brisbane City Council

Australia's largest local government, serving 1M+ residents with 7,700 employees. BCC is mid-transformation, actively upgrading its digital identity and citizen sign-in infrastructure while preparing ICT capability for the Brisbane 2032 Olympic and Paralympic Games.

Industry Local Government

Location Brisbane, QLD

Size 7,700 employees

Generated 5 May 2026

Pain Points

Active digital identity transition for citizen-facing services: BCC is migrating its sign-in system to support digital identity options, creating new IAM complexity across 1M+ resident accounts
Brisbane 2032 Olympics preparation requires a step-change in ICT capability, cyber resilience and access governance across all Council systems and partner integrations
QDI integration mandatory for QLD local government agencies, adding another identity layer across citizen, staff and contractor environments
Complex workforce identity across 7,700 employees spanning field operations, corporate, IT and customer-facing roles with legacy access provisioning

Fit for Move FWD

/ 10 fit score

Digital identity uplift for citizen services is an active, funded program with board-level visibility

Brisbane 2032 creates a hard deadline driving ICT investment including identity and cyber governance

QLD Government panel access removes procurement friction for local government engagement

Outreach Angle

Suggested Opening

Identity governance at BCC: citizen sign-in, QDI and the 2032 ICT uplift

Hi John, BCC is navigating three identity programs at once: the citizen sign-in migration, QDI integration, and the ICT uplift for 2032. Each creates its own access governance complexity. We recently completed an Okta IAM program at UQ covering 462,000 users and understand the complexity of identity across large, diverse workforces and citizen-facing services. Happy to share how we approach this kind of program if timing is right. Kim Holliday Founder, Move FWD

Next Actions

Connect with Dr John Harrison on LinkedIn, lead with the 2032 ICT preparedness angle and cyber governance credibility

Also reach out to Alan Money (Transformation Lead, Network and Security) who is closest to the day-to-day delivery

Check BCC procurement portal and Local Buy panel for active tenders related to identity, cyber or digital transformation